1. What is the difference between Demo and Live Trading?
     Demo trading is a great place to acquire practice placing orders and to get acquainted to the speed and reactions of the market. You should only start to trade on the Live platform when you feel completely comfortable managing your money in the demo account. The main benefit of a demo account is that you can make mistakes on it without costing you real money.

2、Why is the price quoted I see on a Reuters or Bloomberg screen sometimes different from the one on your screen?
     The prices you see on Reuters or Bloomberg screens are quotes supplied for information only. Even the prices you see at other banks and market makers are not necessarily indicative of LDG Trader¨s prices. The prices you see on our Dealing Rates screen are dealing prices, i.e. the prices at which our Desk is at that moment prepared to deal.

3、What do the terms "bid/ask" and "spread?mean?
     Ask is the lowest price acceptable to the buyer of the particular currency at the moment; Bid is the highest price that the seller is offering for that currency. Together, the two prices constitute a quotation; the difference between the two is the spread.

4、Can I deal over the phone?
     Yes. Barring holidays and emergencies, phone orders can be placed with our Dealing Desk 24 hours a day。

5、What is the best way for me to contact my Technical Support Representative?
     When contacting LDG Markets¨ technical support people via email/letter, please be as specific as possible regarding your concern. Be sure to include your User Name, Time and Date of the occurrence, the program/browser you are using, and the message you received. You can email Technical Support at support@ldgold.com